BOOKING AND RENTAL
TERMS & CONDITIONS


Booking

A booking becomes binding once payment of the booking fee, deposit, or rental amount has been received.

By completing the payment, the guest confirms that they have read and accepted our booking and cancellation terms and conditions.

Payment
Payment must be made according to the agreed payment schedule and within the specified timeframe. In the event of non-payment, we reserve the right to cancel the booking.

Guest Cancellation
The following cancellation terms apply:

  • Cancellations made more than 90 days prior to arrival will receive a 75% refund of the amount paid.
  • Cancellations made between 30–90 days prior to arrival will receive a 50% refund of the amount paid.
  • Cancellations made less than 30 days prior to arrival are non-refundable.

These conditions apply particularly during high season periods, when the property is reserved exclusively for the guest and late cancellations often result in financial loss.

If the property can be re-rented for the same period, a full or partial refund may be offered minus an administrative fee.

Special Circumstances and Valid Reasons
In special and unforeseen circumstances that make travel impossible, refunds or rebooking may in some cases be offered following an individual assessment.

This may include, for example:

  • serious illness,
  • emergency hospitalization,
  • death within the immediate family,
  • or other comparable force majeure situations.

A valid medical certificate or other official documentation may be required.

Any refund or rebooking is at the discretion of the rental agent/owner and only applies to periods where the property has not already resulted in financial loss or where a replacement booking can be secured.


Travel Insurance and Cancellation Protection
We strongly recommend that all guests obtain their own travel and cancellation insurance covering illness, accidents, flight disruptions, or other unforeseen events.

We do not provide our own cancellation insurance or protection.


Force Majeure
We are not responsible for events beyond our reasonable control that could not have been foreseen or avoided and which affect the possibility of carrying out the stay as booked.

Force majeure includes, but is not limited to:

  • natural disasters,
  • extreme weather conditions,
  • wildfires,
  • floods,
  • earthquakes,
  • pandemics or epidemics,
  • government decisions or travel restrictions,
  • war, conflict, or terrorist acts,
  • strikes or labor disputes,
  • extended power, water, or internet outages,
  • flight cancellations or major transport disruptions,
  • and other unforeseen events beyond our control.

In the event of force majeure, the booking may be cancelled, postponed, or modified without entitlement to further financial compensation beyond any refund agreed separately or required by applicable law.

We therefore strongly recommend that all guests have adequate travel and cancellation insurance.


Responsibility During the Stay
The guest is responsible for the property during the stay and must compensate for any damage caused by negligence, carelessness, or violation of the property rules.

Local Rules and Disturbances
Guests agree to comply with local regulations, community rules, and rules regarding noise levels and public order.

In cases of serious disturbances, illegal activity, or repeated complaints, the stay may be terminated without refund.


Mediation / Rental Agency
We act as a rental agent/intermediary between the property owner and the guest and are not responsible for circumstances beyond our control or matters that fall directly under the property owner's responsibility.

Guest Responsibility
It is the guest's responsibility to ensure that passports, travel documents, insurance policies, and any entry requirements are valid prior to travel.

Acceptance of Terms
By completing the booking, the guest confirms that they have read, understood, and accepted these terms and conditions.


Additional Information

These terms and conditions apply specifically to accommodations booked through J.K Homes.

Properties booked directly through individual property owners may be subject to different booking, cancellation, and rental terms determined by the respective owner.